Customer ratings and reviews terms and conditions

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by PepBoys (the "CRR Service"). To the extent of any conflict between PepBoys's Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service.

By submitting any content to PepBoys, you represent and warrant that:

You further agree and warrant that you shall not submit any content:

You agree to indemnify and hold PepBoys (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant PepBoys a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at PepBoys's sole discretion. PepBoys reserves the right to change, condense or delete any content on PepBoys's website that PepBoys deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. PepBoys does not guarantee that you will have any recourse through PepBoys to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, PepBoys reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not PepBoys, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of PepBoys, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that PepBoys and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

Close this window